Our Privacy Commitment
EDXSTORE LLC is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.
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Introduction
EDXSTORE LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
Personal Information
- Name, email address, phone number, and mailing address
- Professional information such as job title, company name, and industry
- Government contracting information including CAGE codes, UEI numbers, and certifications
- Payment information for services rendered
Usage Information
- Information about how you use our website and services
- Log files, IP addresses, browser type, and operating system
- Pages visited, time spent on pages, and referral sources
- Device information and unique identifiers
Communications
- Records of communications between you and EDXSTORE LLC
- Feedback, survey responses, and support requests
- Marketing preferences and communication history
How We Use Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing client relationships
- Communicating with you about our services, updates, and promotional offers
- Responding to your inquiries and providing customer support
- Complying with legal obligations and government contracting requirements
- Protecting against fraud, unauthorized access, and other security threats
- Analyzing usage patterns to enhance user experience
- Conducting research and development for service improvements
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Incident response procedures and breach notification protocols
- Compliance with industry standards and government security requirements
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:
- The nature of the information and how it is used
- Legal, regulatory, and contractual obligations
- Government contracting record-keeping requirements
- Legitimate business interests and operational needs
- Your preferences and consent
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Portability: The right to request a copy of your information in a portable format
- Restriction: The right to request restriction of processing in certain circumstances
- Objection: The right to object to certain types of processing
- Withdrawal: The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:
Last Updated: October 3, 2025